Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

Please avoid this dental office in Towson, Maryland at all costs!The "dentist" botched a simple root canal on my lower right side, billed me more than initially agreed and then cancelled my follow up appointment (which was paid) before I even left the office and refused to refund my $950.

I called to discuss the problem and was rudely hung up on. I have never seen such disregard for other people and their well being. She is unprofessional, nasty and a potential menace to your mouth and your finances. Just find a respectable, qualified and honest endodontist, as Alexandra is none of the above, and save the pain and monetary loss I suffered.

...bad, bad, bad experience.I have begun the process of a malpractice lawsuit.

Reason of review: malpractice.

Monetary Loss: $950.

Preferred solution: Full refund.

I didn't like: Service, Dishonesty of the practice, Lack of integrity.

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